Supply chain efficiency needs valid information where it is needed. The higher the number of requirements and different players involved, the more complicated the logistics processes.
True and updated information is key to efficiency as it helps to avoid tedious efforts in double-checking and troubleshooting.
What is the cost of each truck that is rejected at a customer’s gate or loading dock? How many hours do you spend every time in waiting time and troubleshooting?
The potential savings are immense, not only in the transport itself, but also in the quotation process, data maintenance, and the permanent reconciliation of information.
If the truck is then rejected at the gate or loading point and there are unforeseeable delays, no one benefits.
Reliable transports and smooth loading and unloading increase customer satisfaction, planning reliability and also driver satisfaction.
Knowing exactly what is needed at the shipper’s loading point and the unloading point at the consignee makes it easy to reliably provide the truck, the documents and the appropriate equipment. Rejections due to missing hoses, wrong pumps or missing documents are now a thing of the past.
If the correct information is immediately available in the respective driver languages, this helps to reduce waiting times and make processes run more smoothly. Drivers can be deployed more universally – even for new customers, new products or new locations that need to be delivered.
Fewer complications and discussions – even with complicated shipments – equate to greater driver satisfaction.
Accurate and daily updated information from the customer facilitates the entire planning and organization of transports and helps with the associated document management