A very special Christmas present for Polish truck drivers: loading and unloading requirements directly in Polish 

“Making the job of the truck driver more attractive” is the strategy with which industry and logistics service providers want to counteract the drastically increasing shortage of drivers. In particular, initiatives that help to reduce long waiting times and ensure the smooth running of end-to-end transport processes are in the foreground.

Communication plays an important role here, because transports are generally provided by third-party service providers, but often passed on to other subcontractors. This means that relevant information must be reliably communicated between different parties. In the end, however, there is always the truck driver, who is expected to find his way around the local conditions and the company-specific processes: he is supposed to know what, when, where and how to manage everything in the right way. Whether it’s about opening hours, correct parking, rules on site, the safety equipment, the technical equipment or the documents to be included.

The challenge for the drivers is immense. They often do not speak the national language of shippers or customers or only rudimentarily – and the trend is rising. In addition, their field of application is diverse and usually includes customers and deliveries of different nature throughout Europe – and extremely complex industries, such as the chemical industry.