Single source of truth

Why logistics partners need a RELIABLE SOURCE OF REQUIREMENTS

Exact instructions are key to ensuring seamless and secure (un-)loading processes. These instructions vary: from company to company, site to site, and product to product. This means a real challenge to companies and carriers, as different logistics requirements of many categories and a large amount of information need to be managed and communicated among shippers, carriers, customers, and truck drivers.

The problem

All players manage requirements for loading and unloading in an individual, unstructured and often manual way

 

  • B2B parties involved in logistics maintain requirements – their own and from others – somehow in their systems: each shipper for its sites and its customers and each carrier for its deliveries
  • Some requirements are stored in individual systems, spreadsheets or/and free text fields
  • This means that there are many different “states of the art” 
  • The overall data quality is low and there is low reliability on facilitated data by others or on own data managed within the company
 

The consequences

Negative impact on business and collaboration

 

  • High double and triple-checking efforts
  • Wrong information, wrong equipment, missing documents cause delays, truck rejections
  • Much troubleshooting on behalf of all parties
  • Lose-lose situation in terms of money, time, collaboration, reliability  

The solution

Single source of truth of logistics requirements

1.

One common, standardized structure

  • Requirements are categorized and classified
  • The structure is the same in all regions and languages, with local specifications
  • Additional attributes and characteristics for products, local procedures, or processes 
  • User community for further improvements of structure 

2.

Clear data responsibility

  • Data responsibility belongs to owners of sites, loading points, unloading points, products to be shipped and to be received
  • Companies assign responsible data managers to the elements owned by them
  • Customer data verification workflow 
  • Feedback on data quality

3.

Updated requirements and change tracking

  • One place for all updated requirements
  • Workflows, reminders, feedback ensure high data quality
  • Relevant changes are communicated to assigned business partners
  • Change tracking and history
  • Loady becomes “arbitral authority” for B2B logistics 

4.

Secure communication and data sharing

  • Requirements for specific transport lanes can be shared by temporary assignments of shippers and carriers
  • Notification to followers on relevant changes
  • Comprehensive online view for truck drivers and carriers
  • API integration for updated data provision to processes and users

HOW DOES THE COMMON STRUCTURE THAT LOADY OFFERS LOOK LIKE?

(extract of categories)

Site information

Including exact geographical indications, opening hours, reception, access restrictions, and important temporary information.

Facilities

You will always know where to park, wash your hands or get your coffee.

Product specific indications

Be informed on the right temperatures or further conditions you need to meet. Including pre-product restrictions and cleaning requirements.

Safety and security

Know how to equip the truck and the driver so that they won’t be stopped at the gate. Including personal protection equipment and site-specific safety and security information.

Site navigation

All information you need to navigate through the site – never miss the loading point or parking lot again.

Slot booking

Know how to book slots for a site and what to do if you miss your loading slot.

Check-in

Where what and how – getting the check-in process right!

(Un-)loading requirements

Always provide the right tank with the right cleaning certificate outlet position, compressor, coupling, pump, or hose.

Processes at customers' sites

If specific processes or procedures apply, you know it and are able to organize the delivery accordingly.

Pre-loading requirements

Access pre-product restrictions as entered and maintained by your business partners.

Opening hours of sites and loading points and timely indications

Knowing the opening times of the logistics stations you need to pass and the additional set-up times that apply helps you to organize your delivery best.

Contact persons

No more generic phone numbers or outdated names: if needed, you will directly find the right contact person.

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